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Technical Support
•Inside Technical Support
-Support for all Automation Products
and Services.

Monday - Friday
8:00 a.m. - 5:00 p.m.

•Outside Technical Support
-AC/DC Drives
-Arc Flash / PPE
-Enclosures & Packaging Systems
-Fusing
-Hazardous Location
-Industrial Control
-Intelligent Sensing, Barcode & Vision
-Motion Control
-Motors
-PLC / HMI
-Safety
-Sensors
-Software & Networking

Specialty Services
•Control Products
•Custom Assembly
•Design Support
•Intergrated Supply (Vanguard)
•Kitting
•Lamp Recycling
•Legend Plate Engraving
•Lighting Layout
•Material Staging
•MCC Builds
•Special Packaging
•Wire Cutting

Credit
•Capital Equipment Selection Support
•Major Credit Cards
•Open Account
•Payment on Receipt
•Procurement Cards
•Wire Transfers

Repair Services
•Repair Plus™
   -3rd Party Manufacturers Repair
   -Full Year Warranty
   -Failure Analysis
•Remanufacturing Servies
•Immediate Exchange Services

Delivery
•Bar-Coded Shipping Labels
•Collect Shipping
•Dedicated Inventory Capability
•Emergency Messenger Service
•Next Day Delivery of FDL In-Stock Items
•On-Site Delivery
•Ship via Customer's Preferred Shipping
Carrier (UPS, Federal Express, etc.)
•Will Call

E-Commerce
•EDI
•Check Current Pricing & Availability
•E-Procurement Payment

Asset Management
•Preventive / Predictive Maintainace Services
•Spare Parts (Installed Base Evaluation)
•Extended Warranty Agreement
•Parts Management Agreement
•Rockwell Automation Support Agreement

Inventory Management
•Implement Program That Fits Your Needs
•Site Needs Analysis
•Storeroom Management
•Vendor Consolidation

Leading To...
•Increased Performance
•Longer Product Life
•OEM Parts Conversions
•OEM Technology Improvements
•Product Substitution / Standardization
•Reduced Cost of Ownership
•Reduced Downtime
•Reduced Inventoryl

Energy Management
•Power Energy Management Systems
from Allen-Bradley / Rockwell Automation

Training
•Allen-Bradley / Rockwell Automation
   -Computer Based Training
   -Web Based Training
•FDL Automation Seminars
   -AC / DC Drives
   -Arc Flash / PPE
   -Industrial Control
   -Motion Control
   -Rockwell Automation PLC & HMI
   -Rockwell Software
   -Safety
   -Sensors

FDL Automation & Supply Company
801 S. Vandemark Road Sidney, Ohio 45365 USA
PH: 937-498-2104 / 800-755-2104 FAX: 937-498-4832